Galmadi

Knowledge Preservation for Family Businesses

We help Argentine SMEs capture the experience that drives their success and structure it for the next generation.

Business consultant working with family business owners on process documentation and knowledge transfer strategy in modern office setting
Our Approach

Structured Knowledge Transfer

We focus exclusively on knowledge management and process documentation for family businesses in Argentina. This specialization allows us to understand the unique challenges of capturing institutional knowledge while navigating family dynamics.

Our methodology combines structured interviews, process observation, and documentation design to create materials that are both comprehensive and practical. We work at the pace your business requires, integrating into your operations without disruption.

What Drives Us

Why We Do This Work

Family Business Context

We understand that family businesses operate differently. Relationships matter. History matters. The challenge is preserving what works while enabling evolution.

Institutional Memory

Decades of experience should not disappear when key people retire or transition. We capture and structure that knowledge so it remains accessible.

Generational Continuity

The handover from one generation to the next is a critical moment. We help make that transition smoother by documenting the knowledge that needs to transfer.

Our Methodology

How We Capture Knowledge

Knowledge capture is both art and science. We use structured methodologies adapted to the specific context of each business.

  • Structured Interviews We conduct focused conversations with key personnel to extract tacit knowledge and decision-making frameworks.
  • Process Observation We observe operations in action to understand workflows, identify undocumented steps, and capture contextual knowledge.
  • Documentation Design We organize captured knowledge into formats appropriate to how it will be used—manuals, flowcharts, decision trees, reference guides.
  • Iterative Refinement We review documentation with stakeholders to ensure accuracy, clarity, and practical utility before final delivery.
Team members collaborating on process mapping and workflow documentation during interactive workshop session with visual diagrams and charts
Our Expertise

Areas of Focus

We concentrate on specific types of knowledge critical to family business continuity.

Operational Processes

  • Standard operating procedures
  • Workflow documentation
  • Quality control processes
  • Troubleshooting guides

Decision-Making Frameworks

  • Approval hierarchies
  • Evaluation criteria
  • Risk assessment protocols
  • Strategic planning processes

Role-Specific Knowledge

  • Position responsibilities
  • Task procedures
  • Tool and system usage
  • Communication protocols

Relationship Knowledge

  • Supplier relationships
  • Customer preferences
  • Partner agreements
  • Stakeholder management
Working Together

What to Expect

Our engagement process is designed to be collaborative and minimally disruptive.

Initial Discovery

1-2 Weeks

Knowledge Capture

4-8 Weeks

Documentation

2-4 Weeks

Implementation

1-2 Weeks

Get Started

Begin Your Documentation Journey

Let's discuss how we can help preserve your business knowledge and facilitate your generational transition.

Contact Us